Vietnamese (Vietnam) 
English (United Kingdom) AI TECHNOLOGY
May 15, 2024
The Future of Automation: How
AI is Reshaping Operational
Processes for Vietnamese
Businesses
Nguyen Minh Quan
Director of Technology Solutions, JAI Automation
In today's digital age, artificial intelligence (AI) is no longer a luxury exclusive to
multinational corporations. In Vietnam, the trend of applying AI to automation is
becoming the key for SMEs to optimize costs and enhance global market competitiveness.
Integrating AI into production and management processes helps minimize human error while providing real-time data analysis that previously took weeks to process. Intelligent
automation systems are capable of learning and adapting to market fluctuations, allowing
businesses to react more flexibly.
Illustration of an intelligent data processing system in a modern business environment.
Transitioning from Traditional Automation to AI-First
The biggest difference between traditional automation and AI-integrated automation lies
in the "decision-making" capability. While traditional robots only perform pre-programmed
commands mechanically, AI-First systems can analyze complex variables to provide the
most optimal solution.
"AI won't replace people, but businesses using AI will
replace those staying out of the technology race."
For Vietnamese enterprises, the biggest challenge often lies in the stage of collecting clean
data and training personnel to embrace new technology. However, with current "Plug-and-
Play" AI solutions, starting the automation journey has become easier and more cost-
effective than ever before.
In conclusion, AI is not just a tool, but a new mindset in operations. Businesses need to start with small projects with clear goals and expand the scale once they have mastered the
technology.
About the author: Nguyen Minh Quan
Expert with over 15 years of experience in IT and Automation. He is currently leading
key digital transformation projects for leading manufacturing enterprises in Vietnam.
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